FAQ

In which currency are the prices in this store?

The prices are published in USD, but anyone in Canada or the States can purchase from this site.

 

Where can you ship supplies?

We ship to both Canada and the USA, with free shipping across the continent.

 

How long will it take for my order to arrive?

Your items are shipped out the next business day after the order is placed, and should arrive within 7-10 business days, depending on distance and border delays. 

 

Where do I find the tracking information?

Tracking for some items will be e-mailed to you at the address entered during checkout, though not all of our shipments come with tracking information. Rest assured, the orders are monitored daily and are absolutely on their way!

 

Are there any additional fees?

Shipping for all items is free! We collect sales tax on the purchases depending on where the item is being shipped. We cannot unfortunately control whether an item will be evaluated for import fees or customs, so if placing a large order of supplies, please plan accordingly. 

 

Why can't I access the Strikeforce collection?

The supplies in that section are reserved for our team members and are exclusive to Maxsold-managed sales. 

 

What if I have a question that was not answered above?

Feel free to reach out to supplies@maxsold.com or contact your Maxsold sales representative for further assistance.  

 

For any questions about our main Maxsold site, our auctions, or hosting a sale with us as a seller, please visit www.maxsold.com or take a look at our About Maxsold page.